- 1 Integration
- $50/mo for Additional Integrations
- 50k SKU Limit
- 250 Orders Monthly
- 2x Daily Syncs
- 1x Daily On-Demand Syncs
- No Account Manager
- Standard Support
- All Directory Suppliers
- Stores & Marketplaces (?)
- 5 Integrations
- $50/mo for Additional Integrations
- 500k SKU Limit
- 3,000 Orders Monthly
- Optimized Sync (?)
- Unlimited On-Demand Syncs
- Dedicated Account Manager
- 24/7 Priority Support
- Custom Supplier Setups
- All Platforms + API Access
Why go Plus?
With a Plus Plan, you gain access to our optimized sync, which will update your store’s feed as often as your supplier(s) updates theirs. This lessens the risk of selling out-of-stock products and gives you peace of mind knowing that you product data is the most accurate.
With a Plus Plan, you have the ability to do multiple on-demand updates a day. If you make a change to your product feed and want to see the changes in your store right away, you can run an on-demand update instead of waiting for an automatic update.
With a Plus Plan, you gain the capability to integrate with multi-channel platforms like Channel Advisor, Seller Active, Ecomdash, Ordoro, Stitch Labs and Skubana in addition to pre-integrate ecommerce platforms and marketplaces.
With a Plus Plan, you get a higher limit on orders per month as well as an increase in the number of SKUs you are able to list on your store.
Why go VIP?
With a VIP Plan, you get all the benefits from the Plus Plan and more!
With a VIP Plan, you gain a higher SKU limit of 1 million and a higher dropship order limit of 3,000.
With a VIP Plan, you acquire the option to integrate with our API.
With a VIP Plan, you will have access to 24/7 priority support.
Need 3,000+ dropship orders per month?
Just Need Product Data & Inventory Syncs?
Frequently Asked Questions
You can read more on how Inventory Automation works here.
Our Full Automation service includes all the benefits of Inventory Automation PLUS the ability to automatically route orders to your dropship suppliers and automatically sync back shipment tracking to your store and customer.
You can read more on how Full Automation works here.
No. Refunds will be processed through your sales channel or marketplace and any returns or exchanges will be handled directly through the supplier. All cancellations must be communicated directly to your supplier. Simply marking an order as “canceled” in Order Manager will not cancel the order.
No. Most sales channels and marketplaces allow you to create confirmation email templates that will trigger once the supplier sends the tracking information to your store.
Yes, by default we automatically set your service up to ensure that you check, verify, and correct anything needed before sending it off to your supplier. Here if anything needs to be resolved, edited, or changed you can do it before sending it off.
Let’s say you received an order for 3 of one product but then you’ve received an e-mail from your customer that says they’ve accidentally ordered 3 instead of 2. You can edit the order in your “Processed Orders” tab and edit the quantity ordered to what it needs to be and then from there if everything looks up to date you can process the order and send it too your supplier.
When using our Order Automation service, you will want to configure “shipping mappings” to automatically send the preferred shipping method to your supplier (e.g. UPS Ground) for the Store Shipping Rate that is selected by your customer (e.g. “Free Shipping”).
You will first want to consult with your supplier to understand which shipping methods they offer and then build your shipping store rates. When creating your shipping store options they can often be based on weight, order value, or other factors, but regardless they all have a name in your store. To find out more please read Order Automation Shipping Mapping.
Yes! Once your supplier has shipped the products to your customer, they will add the tracking information to the associated order. This information you can see on your dashboard when you go to “Order History” and find that order.
This information will also be accessible to your customers on your website when the tracking information is given. They can then plug that information into the given shipping methods of choices website and see where the order is.
If you would like to view any information associated with an order you can simply click the icon that looks like a blue book, you can find this next to the associated SKU for that order, and once you click that the Order Audit Trail will show up. As shown above.
Yes, we can pull shipment tracking from your dropship supplier or from your own UPS, Fedex or USPS account. Some integration and setup fees may apply.
In order to send automated orders to suppliers, they must accept orders in an automated way – meaning they must accept orders via email, FTP, API, EDI or some other method that is not manually placing an order via a dealer portal or website. Suppliers must also provide shipment tracking in a way that is accessible. Shipment tracking is typically provided the same way orders are sent, either through email, FTP, API, EDI or other methods other than posting to a website or portal.
Here is a list of integrated suppliers that have been pre-integrated with full automation. Those not found on this can typically be integrated within 2-3 weeks given they fit the criteria mentioned above.
It can, but typically as a last option. Unlike the competition, our Full Automation service is built to directly place orders into your dropship supplier’s order management system and auto-pull shipment tracking once updated. This method increases turn around time, and avoids order entry errors by limiting human entry errors, weekend/after hour emails and manual shipment tracking updates.
It can if you want. We give you the option to set your dropship ordering to “auto-process”. You also have the option to “verify & process” in which you can review each order as it comes in and then easily “1 Click” or bulk process orders.
Orders that have products from two different suppliers will automatically be sent as separate POs to each supplier. Product shipments are then managed at the SKU level and tracking is synced as each individual product is shipped. For channels that support this, we will mark the order as partially packed/shipped for orders that have products that are fulfilled at separate times.