Thank you for your interest in joining the Inventory Source Team.

Customer Account Rep & Phone Support   (Atlantic Beach, FL)

Seeks quick learner with professional attitude to serve as a Customer Account Representative and other responsibilities.

• Primary role will be to handle in-coming calls and support tickets from prospective clients and explain which of our services would be the best match
• Take in-coming calls/tickets from clients with a support/sales issue or question to either address directly or record ticket of issue for technical support to resolve
• Respond to email sales and support questions from clients in a timely fashion, with a focus on sales and retention growth
• Ability to learn and master our software, services, and internal account management systems
• Ability to learn about and master various online marketplaces, shopping cart platforms, and to become more familiar with the ecommerce industry is a must
  

Desired Experience:

• Previous customer phone/email sales or support experience in the IT or tech services is a plus
• Experience with basic PHP or graphic design programs could be useful but not required
• Experience with ecommerce and online marketplaces (ie, Amazon, eBay, PriceGrabber, etc), shopping cart platforms (ie, Yahoo Store, osCommerce, ProStores, etc), dropship/wholesale, etc.
• Experience with internet marketing (blogging, SEO, social media, etc) are a strong plus
  

Seeking an hourly position to start, with bonus potential, and a full time salary position available if the chosen candidate is successful.

Please send your resume and all relevant experience by email for review to This e-mail address is being protected from spam bots, you need JavaScript enabled to view it

• Location: Atlantic Beach, FL
• Compensation: $10/hr, with bonus potential, and salary position if successful
• Please, no phone calls about this job.